Autocolour
Automation of processes along with building an effective system of interaction and communication between departments
Industry
Retail and Distribution
Location
Ukraine, Kyiv
Client Since
2024
Team Size
3
Project overview
A company engaged in the supply and retail sale of goods for body repair approached Solvve to automate its processes using Odoo ERP. The company needed a strategy to adapt its processes for automation with Odoo. Additionally, it was essential to develop a unified communication system between departments and select tools to ensure effective project management.
Solutions
After thoroughly analyzing the company's processes, Solvve's Odoo consultants devised a strategy to gradually automate operations while establishing a new framework for inter-departmental collaboration. This initiative included building a comprehensive communication infrastructure that facilitated both vertical and horizontal connections. It involved replacing outdated tools such as messengers and the Bitrix system, minimizing reliance on telephone communications.
Automation of customer store requests was streamlined through the implementation of a Helpdesk system. Project Management settings were leveraged to introduce a task management system across the organization, ensuring efficient task decomposition and delegation at all hierarchical levels. The system was tailored to align with the client's operational nuances and technical support requirements.
Furthermore, the launch of an SRM system enabled effective monitoring of potential new client development. A systematic approach to personnel education and training was also developed and implemented to maximize the utilization of Odoo ERP capabilities.
Features
- An effective automated communication system for the company has been implemented.
- A sequential task management system has been established.
- A system for creating and delegating tasks has been developed.
- An automated client interaction system and sales management has been put in place.
Project results
- Communication channels between the company's employees were structured, enabling the creation of an automated communication system throughout the company.
- Project and operational management have been configured at all levels of the company's organizational structure.
- Personnel have been educated and trained on the effective use of the newly implemented functionalities.
Technologies
Odoo 17 Enterprise
“They’re very good at what they do.”
The team delivered good results, producing a high-quality platform that is scalable, and they may work on expanding the product to new regions. They are skilled in development but lack good resources in project management.
Chairman,
Gaming Company, Saudi Arabia
“It’s been a great experience for us.”
Since engaging with SOLVVE, the client has now streamlined and corrected their processes through a platform that meets their needs. They lead a communicative approach to work closely with the team for constant reports and summaries on the project. The client also praises their competitive pricing.
Executive,
Stone+Lain, Сanada
“We’re 100% satisfied with their services.”
Since partnering with SOLVVE, network downtime and technical issues have been minimized, much to the delight of internal stakeholders. The team performs well from a project management standpoint.
Avraham Gniwisch,
Healthy Longevity Cafe, Czech Republic
“They really care about making the app better.”
SOLVVE successfully delivers all the promised deliverables on time and within the discussed budget. They communicate timelines and costs very clearly via Zoom, ensuring an effective workflow.
Chad Jones,
Firm Foundation Academy, USA
“The team is great when it comes to complex development tasks.”
SOLVVE’s turnaround times have also been greatly commended. Thanks to their work, the company now has more time to generate business. Their project management has also been excellent, and they provide unique ideas to the firm.
Controller,
Manufacturing Company, New York, USA
“SOLVVE works quickly and communicates seamlessly with our team.”
Thanks to the SOLVVE team, the client can now track and manage customers, inventory, and user data more efficiently. The client appreciated how the vendor provided quick and clear communication and timely fixes.
Executive Assistantto CEO,
Healthy Longevity Cafe, Czech Republic
“They delivered on time, assessed needs, and found solutions if none was apparent.”
SOLVVE delivered the project on time, meeting the client's expectations. They communicated frequently and promptly via email and virtual meetings, ensuring an effective workflow.
Executive,
Terrae Voluntas, Texas, USA